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Press Release

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BMW of North America, LLC Announces Best Dealerships for 2010

  • 11.03.2010
  • ARCHIV
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“2010 Center of Excellence” focuses on customer satisfaction, outstanding brand representation, and operational excellence.

Woodcliff Lake, NJ – March 11, 2010… BMW of North America, LLC announced the names of its top performing dealerships in the U.S.  This year, 24 out of 338 BMW dealers nationwide were awarded the “2010 Center of Excellence” (COE).  The Centers were selected based on the criteria of customer satisfaction, outstanding brand representation, operational excellence and profitability.

While all of the award recipients did well in providing quality service, some 2010 winners continue to exceed the expectations of their customers winning the COE multiple times.  A few note worthy dealer accomplishments include Reeves Import Motorcars, Inc. in Tampa, FL for achieving COE nine years;  East Bay BMW in Pleasanton, CA and Flow BMW in Winston Salem, NC for winning the award a total of eight times; and Isringhausen Imports in Springfield, IL for winning the award seven times.  Additionally, Global Imports has won the COE award for seven consecutive years and Hendrick BMW has won for six consecutive years.

Despite the challenging economy, BMW’s dealer network continues to invest in their sales facilities and workshops spending $340 million in 2009 alone.  Dealers recognize the benefits of refining their business processes and focusing on top-tier customer service making BMW one of the most successful franchises in the U.S.

“All BMW dealerships offer a premium experience to our customers, but the 24 Center of Excellence winners excelled in the way they take care of their customers and represent the BMW brand,” said Peter Miles, Executive Vice President of Operations, BMW of North America, LLC.  “It’s a highly coveted award and our top dealers worked hard all year to achieve this high honor – we congratulate them.”

2010 Center of Excellence Award Recipients
Center
City
State
New Century BMW
Alhambra
CA
East Bay BMW  
Pleasanton  
CA    
South Motors BMW
Miami
FL
Reeves Import Motorcars, Inc.
Tampa
FL
Global Imports
Atlanta
GA
Isringhausen Imports
Springfield
IL
Dreyer & Reinbold, Inc.
Indianapolis
IN
Sunbelt BMW
Meridian
MS
Hendrick BMW
Charlotte
NC
Flow BMW
Winston Salem
NC
DeSimone BMW of Mount Laurel
Mount Laurel
NJ
Flemington BMW
Flemington
NJ
Sandia BMW     
Albuquerque  
NM   
Capital Cities Imported Cars
Glenmont
NY
Keeler BMW
Latham
NY
Kuni BMW
Beaverton
OR
New Motors, Inc.
Erie
PA
Sun Motor Cars BMW   
Mechanicsburg
PA  
Rick Hendrick Imports
Charleston
SC
Hilton Head BMW
Bluffton
SC
Classic BMW
Plano
TX
BMW of Austin
Austin
TX
BMW of San Antonio
San Antonio
TX
BMW of Sterling
Sterling
VA
   
   

 

If you have any questions regarding this press release, please contact:

BMW Group
Jan Ehlen

Tel.: +49 89 382 28044
E-mail: jan.ehlen@bmw.de

National PressClubs


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