Do you need help? Please contact our support team from 9 to 17 CET via support.pressclub@bmwgroup.com.

PressClub Africa, DOM, East Europe · Article.

BMW China integrates BMW Connected into Tmall Genie.

BMW Connected seamlessly integrates customers’ cars into their digital lives all over the world. And at this year’s Beijing Auto Show the BMW Group in China is demonstrating how BMW Connected has now been linked up to a Chinese ecosystem – through integration into Tmall Genie, the first smart voice assistant developed by Alibaba A.I. Labs.

Technology
·
BMW ConnectedDrive
·
Beijing
 

Press Contact.

Irmgard Arsenschek
BMW Group

Tel: +49-89-382-26682

send an e-mail

Downloads.

  
Attachments(1x, ~126.91 KB)
  
Photos(2x, ~44.63 MB)

Munich/Beijing. BMW Connected seamlessly integrates customers’ cars into their digital lives all over the world. And at this year’s Beijing Auto Show the BMW Group in China is demonstrating how BMW Connected has now been linked up to a Chinese ecosystem – through integration into Tmall Genie, the first smart voice assistant developed by Alibaba A.I. Labs. BMW customers in China who have a Tmall Genie-compatible device at home will be able to start using this new function from end of July. This makes BMW one of the first carmakers to support Alibaba’s home voice assistant in China and thereby allow vehicle functions to be operated and mobility agenda appointments to be retrieved easily and comfortably from the user’s home. BMW customers in Europe and the USA are already able to control vehicle functions from the home with the help of Amazon Alexa or Google Home.

Users will be able to monitor their BMW’s fuel level or even use functions via Remote Services with the help of Tmall Genie. It will also be possible to check appointments in the BMW Connected mobility agenda or enquire about a planned route and when best to leave in order to arrive on time. Users can activate the voice control functionality by saying the wake word “Tmall Genie” followed by the keyword “BMW”, and ask specific questions such as: “Tmall Genie, ask BMW when I need to set off to arrive at my next appointment on time.” Or: “Tmall Genie, ask BMW if my car doors are locked.”

“BMW Group customers in Europe and the USA already have the ability to check their cars’ status and functions from the comfort of their home via Alexa and Google Assistant,” says Dieter May, Senior Vice President Digital Products and Services at the BMW Group. “And now we’re extending our digital ecosystem into China as well with the integration of BMW Connected into Alibaba’s Tmall Genie. This move sees us incorporating another important customer touchpoint and, in so doing, giving customers greater flexibility.”

Lijuan Chen, Head of Alibaba A.I. Labs, says: "It is our great pleasure to partner with a distinguished brand like BMW to drive smart mobility in China. By offering Tmall Genie's AI solution for BMW, we hope to provide personalized services for car drivers through our smart voice assistant, making users' mobility journeys more intelligent and engaging."

About BMW Connected in China.
BMW Connected was launched in China in December 2016 and is currently used by nearly one million customers. The concept and the digital services offered in China are tailored to customers’ needs and global services are localised; BMW Connected has built up its mobility ecosystem in China and developed a unique online marketplace: BMW Connected China has a digital payment feature, accompanied by a variety of third-party premium services including an airport premium service, valet parking, fuel card recharging, payment of traffic fines, etc. BMW aftersales and financial services are also fully integrated.

BMW Connected is constantly upgraded on both iOS and Android platforms and continuously enhances the services available for smartphones, the Apple Watch and Android smartwatches giving the customers the power to control their car via different touchpoints.

Article Offline Attachments.

Article Media Material.

My.PressClub Login
 

BMW Group Streaming.

LA AUTO SHOW 2018.

Los Angeles. 28.11.2018. 
Here you will see the on demand transmission of the BMW Press Conference at the LA Auto Show.

open streaming site

Latest Facts & Figures.

Technical specifications of the BMW i3 (120 Ah) and the BMW i3s (120 Ah), valid from 11/2018.
Tue Oct 02 17:56:17 CEST 2018
Technical Data, Specifications
Specifications of the new MINI Countryman, valid from May 2017.
Tue May 16 23:50:00 CEST 2017
Technical Data, Specifications
Specifications of the new MINI Countryman, valid from January 2017.
Tue Jan 17 23:50:00 CET 2017
Technical Data, Specifications
Show all

Add your filter tags.

Press Release
Press Kit
Speech
Fact & Figures
Updates
Top-Topic
Submit filter
Clear all
 
Sun
Mon
Tue
Wed
Thu
Fri
Sat
 
Login