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PressClub United Kingdom · Article.

Drivers Lose 565 Hours to Car-related Admin over a Lifetime

A poll of 2,000 drivers, of all vehicle makes and models, revealed that on average, they spend the equivalent of a full day each year thinking about service schedules, MOTs, and potential issues - time that could be better spent elsewhere. The research was commissioned by BMW, whose Proactive Care service is designed to give drivers added confidence and convenience, working quietly in the background to help keep them moving with greater peace of mind.

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Chris Overall
BMW Group

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Tom Evans
BMW Group

Motorists ‘lose’ up to 565 hours of their lives to car-related admin and maintenance planning.

A poll of 2,000 drivers, of all vehicle makes and models, revealed that on average, they spend the equivalent of a full day each year thinking about service schedules, MOTs, and potential issues - time that could be better spent elsewhere.

Over 6 in 10 (63 per cent) have missed important occasions because they couldn’t get there due to a car-related problem. In fact, drivers reported having to change plans an average of four times a year due to undetected car issues.

The research was commissioned by BMW, whose Proactive Care service is designed to give drivers added confidence and convenience, working quietly in the background to help keep them moving with greater peace of mind. Available on every BMW less than 10 years old, the technology uses real-time vehicle data to alert drivers to potential issues before they become problems, remind them about scheduled maintenance, or offer immediate support following an accident.

To bring this to life and raise awareness of this intelligent technology, BMW used car tyres to create a striking clock visual sculpted in beach sand to symbolise the precious hours that could be reclaimed.

Werner Pagenstert, Customer Support Director at BMW Group UK said: “Time is the ultimate luxury and shouldn’t always be lost to car admin or unplanned maintenance. Proactive Care helps drivers reclaim those 565 lost hours and spend more time doing the things that matter most to them.”

The study also found that nearly half of drivers (46 per cent) say motoring admin takes up valuable headspace. Many still rely on traditional methods to stay organised, with over half (52 per cent) using diaries to manage service schedules, 37 per cent waiting for a dashboard alert before acting, and 37 per cent admitted to actively delaying visits to a garage.

The impact this has on car ownership is significant, with over two thirds (68 per cent) of motorists saying they’d enjoy driving more if they had greater peace of mind.

This comes as the average Brit spends just a tenth of their day doing what they actually want, with the rest absorbed by obligations and life admin. When asked how they would prefer to use time reclaimed from car-related admin, a third (33 per cent) said read more, 32 per cent would prioritise exercise, and a quarter would book themselves a much-needed holiday.

For many, getting away from it all is key: 37 per cent crave more trips and holidays to escape daily pressures, and 1 in 5 admit that holidays are the only time they can fully switch off from everyday stress and life admin. Furthermore, a quarter (24 per cent) said that true relaxation only comes once they’re physically away from their everyday stresses.

To help Brits make the most of their reclaimed time, BMW has partnered with the Seren Collection hotels in Wales to offer one lucky driver a two-night luxury stay for two - complete with a tasting menu experience - and use of an all-electric BMW for the duration of the trip.

Pagenstert continues: “With so many people valuing this quality time away, we wanted to offer drivers the chance to do exactly that, whilst demonstrating the peace of mind that Proactive Care provides.

Entries are open from 24 July to 24 August 2025. Entrants must be aged 21 or over; driving licence restrictions apply. For full terms and conditions and to enter, visit https://www.bmw.co.uk/en/campaigns/proactive-care-competition.html.

To find out more about BMW Proactive Care, please click here.

Ends

The BMW Group

With its four brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world’s leading premium manufacturer of automobiles and motorcycles and also provides premium financial services. The BMW Group production network comprises over 30 production sites worldwide; the company has a global sales network in more than 140 countries.

In 2024, the BMW Group sold over 2.45 million passenger vehicles and more than 210,000 motorcycles worldwide. The profit before tax in the financial year 2024 was € 11.0 billion on revenues amounting to € 142.4 billion. As of 31 December 2024, the BMW Group had a workforce of 159,104 employees.

The economic success of the BMW Group has always been based on long-term thinking and responsible action. Sustainability is a key element of the BMW Group’s corporate strategy and covers all products from the supply chain and production to the end of their useful life.

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For further information please contact:

Tom Evans
Senior Press Officer, BMW
Tel: 07815 371 705
Email: Tom.Evans@bmw.co.uk

Chris Overall
BMW Media Relations Manager
Tel: 07815 370 990
Email: Chris.Overall@bmw.co.uk

Christina Burnham-Hepe
Corporate Communications Director
Tel: 07815 371 206
Email: Christina.Burnham-Hepe@bmw.co.uk

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CO2 emission information.

The values for fuel consumption, CO2 emissions and energy consumption shown were determined in a standardised test cycle according to the European Regulation (EC) 715/2007 in the version currently applicable. The figures refer to a vehicle with basic configuration in Germany and the range shown considers transmission (automatic or manual) and the different wheels and tyres available on the selected model and may vary during the configuration.

The values of the vehicles labelled with (*), are already based on the test cycle according to the new WLTP regulation and are translated back into NEDC-equivalent values in order to allow a comparison between vehicles. More information on the transition from NEDC to WLTP test procedures can be found here.

These figures are intended for comparison purposes and may not be representative of what a user achieves under usual driving conditions. For plug-in hybrid vehicles and battery electric vehicles the figures have been obtained using a combination of battery power and petrol fuel after the battery had been fully charged. Plug-in hybrid vehicles and battery electric vehicles require mains electricity for charging. The CO2 emissions labels are determined according to Directive 1999/94/EC and the Passenger Car (Fuel consumption and CO2 Emissions Information) Regulations 2001, as amended. They are based on the fuel consumption, CO2 values and energy consumptions according to the NEDC cycle.

A guide on fuel economy and CO2 emissions which contains data for all new passenger car models is available at any point of sale free of charge. For further information you can also visit this link.

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