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BMW China integrates BMW Connected into Tmall Genie.

BMW Connected seamlessly integrates customers’ cars into their digital lives all over the world. And at this year’s Beijing Auto Show the BMW Group in China is demonstrating how BMW Connected has now been linked up to a Chinese ecosystem – through integration into Tmall Genie, the first smart voice assistant developed by Alibaba A.I. Labs.

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Munich/Beijing. BMW Connected seamlessly integrates customers’ cars into their digital lives all over the world. And at this year’s Beijing Auto Show the BMW Group in China is demonstrating how BMW Connected has now been linked up to a Chinese ecosystem – through integration into Tmall Genie, the first smart voice assistant developed by Alibaba A.I. Labs. BMW customers in China who have a Tmall Genie-compatible device at home will be able to start using this new function from end of July. This makes BMW one of the first carmakers to support Alibaba’s home voice assistant in China and thereby allow vehicle functions to be operated and mobility agenda appointments to be retrieved easily and comfortably from the user’s home. BMW customers in Europe and the USA are already able to control vehicle functions from the home with the help of Amazon Alexa or Google Home.

Users will be able to monitor their BMW’s fuel level or even use functions via Remote Services with the help of Tmall Genie. It will also be possible to check appointments in the BMW Connected mobility agenda or enquire about a planned route and when best to leave in order to arrive on time. Users can activate the voice control functionality by saying the wake word “Tmall Genie” followed by the keyword “BMW”, and ask specific questions such as: “Tmall Genie, ask BMW when I need to set off to arrive at my next appointment on time.” Or: “Tmall Genie, ask BMW if my car doors are locked.”

“BMW Group customers in Europe and the USA already have the ability to check their cars’ status and functions from the comfort of their home via Alexa and Google Assistant,” says Dieter May, Senior Vice President Digital Products and Services at the BMW Group. “And now we’re extending our digital ecosystem into China as well with the integration of BMW Connected into Alibaba’s Tmall Genie. This move sees us incorporating another important customer touchpoint and, in so doing, giving customers greater flexibility.”

Lijuan Chen, Head of Alibaba A.I. Labs, says: "It is our great pleasure to partner with a distinguished brand like BMW to drive smart mobility in China. By offering Tmall Genie's AI solution for BMW, we hope to provide personalized services for car drivers through our smart voice assistant, making users' mobility journeys more intelligent and engaging."

About BMW Connected in China.
BMW Connected was launched in China in December 2016 and is currently used by nearly one million customers. The concept and the digital services offered in China are tailored to customers’ needs and global services are localised; BMW Connected has built up its mobility ecosystem in China and developed a unique online marketplace: BMW Connected China has a digital payment feature, accompanied by a variety of third-party premium services including an airport premium service, valet parking, fuel card recharging, payment of traffic fines, etc. BMW aftersales and financial services are also fully integrated.

BMW Connected is constantly upgraded on both iOS and Android platforms and continuously enhances the services available for smartphones, the Apple Watch and Android smartwatches giving the customers the power to control their car via different touchpoints.

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The following applies to consumption figures for vehicles with new type approval, September 2017 onward: The figures for fuel consumption, CO2 emissions and energy consumption are obtained in accordance with the specified measuring procedure (EC Regulation No. 715/2007), as issued and amended. The figures are for a basic-version vehicle in Germany. The bandwidths allow for differences in the choice of wheel and tire sizes and items of optional equipment and can be changed by the configuration.

Obtained on the basis of the new "Worldwide harmonized Light vehicles Test Procedure" (WLTP), the figures are converted back to the "New European Driving Cycle" (NEDC) for the sake of comparability. Values other than those stated here may be used for the purposes of taxation and for other vehicle-related duties relating to CO2 emissions.

More information about official fuel consumption figures and the official specific CO2 emissions of new passenger cars can be obtained from the "guideline on fuel consumption, CO2 emissions and current consumption of new passenger cars", available here: https://www.dat.de/co2/.

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