BMW Group dealers recognised for top performance.

Midrand – BMW Group South Africa recently recognised its top performing dealerships at the Dealer of The Year Awards event, which was held at the Saxon Hotel in Sandton, Johannesburg. The objective of the awards is to reward top performance amongst the BMW Group’s dealer network in the area of sales, customer satisfaction and dealer standards during 2013. The main categories of the awards were as follows;

• BMW Metro Dealer of the Year,
• BMW Rural Dealer of The Year,
• BMW M Sales Award,
• MINI Dealer of The Year, and
• The BMW Managing Director’s Innovation Award.

Nelspruit-based Eastview was awarded the 2013 BMW Metro Dealer of The Year Award.  Upington-based Auto Luxus was awarded the 2013 BMW Rural Dealer of The Year Award. Pretoria-based Zambesi Auto won the 2013 BMW M Sales Award (for selling the most BMW M vehicles for the second consecutive year in a row) and the Managing Director’s Innovation Award, which rewards innovative strategies such as the adoption of future retail trends as well as premium customer treatment. The MINI Dealer of the Year was awarded to Forsdicks Tygervalley MINI in Cape Town.

“With these awards, we are ensuring that BMW customers continue to receive a refined premium service through our dealer network. Just as importantly, the awards recognise the hard-working dealers that have contributed to our segment leadership in 2013,” says Mr Bodo Donauer, Managing Director at BMW Group South Africa.  

“The recognition in these awards always drives improvements in customer service and ultimately the BMW Group brand experiences. Along with these awards, we aim to highlight various innovations and customer retention strategies such as the BMW Future Retail which we will start rolling out soon,” adds Donauer.

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