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BMW Group UK announces 2012 BMW Dealer Award winners
Tue Feb 05 16:04:31 CET 2013 Press Release
• Stratstone Derby wins coveted Dealer of the Year Award • New Customer Champion Award
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Angela Stangroom
BMW Group
Tel: +44-1252-92-1268
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Angela Stangroom
BMW Group
BMW Group UK presented Stratstone Derby with the prestigious BMW Dealer of the Year Award at an awards ceremony held at its National Dealer Conference in Helsinki last night. Exceeding targets set in nine different operational areas across its business, the dealership won the award following strong competition from the two other finalists, Sycamore Peterborough and Lloyds Blackpool.
Presenting the award to Chris Astle, Dealer Principal at Stratstone Derby, Tim Abbott, Managing Director BMW Group UK, said: “This award represents the supreme accolade for BMW dealers in the UK in terms of outstanding customer service and business performance. Stratstone Derby’s efforts, together with our entire dealer network, have helped us continuously maintain BMW’s position as the UK’s number one premium car company and the number one franchise.
“With BMW dealers investing over £60 million in modern, customer –friendly retail facilities during 2012, our 5-Star customer rating system for sales and service, and a range of other customer initiatives, we now have the new Customer Champion award which is one of the most coveted in our recognition programme. There is absolutely no doubt that satisfied customers drive the success or failure of businesses. It has to be our ultimate goal.”
Over 140 approved BMW dealers are in the running each year for the BMW Dealer Awards. Other awards presented at the event were:
Marketing Champion of the Year | Bowker Motor Group |
Corporate Sales Dealer of the Year | Sytner Group |
Used Car Sales Dealer of the Year | Halliwell Jones Southport |
Customer Champion of the Year | Carrs Bury St Edmunds |
Aftersales Dealer of the Year | Rybrook Warwick |
Dealer Principal of the Year | Joe Rogers, Bavarian Belfast |
Ends
The BMW Group
The BMW Group is one of the most successful manufacturers of automobiles and motorcycles in the world with its BMW, MINI, Husqvarna Motorcycles and Rolls-Royce brands. As a global company, the BMW Group operates 29 production and assembly facilities in 14 countries and has a global sales network in more than 140 countries.
In 2012, the BMW Group sold about 1.85 million cars and more than 117,000 motorcycles worldwide. The profit before tax for the financial year 2011 was euro 7.38 billion on revenues amounting to euro 68.82 billion. At 31 December 2011, the BMW Group had a workforce of approximately 100,000 employees.
The success of the BMW Group has always been built on long-term thinking and responsible action. The company has therefore established ecological and social sustainability throughout the value chain, comprehensive product responsibility and a clear commitment to conserving resources as an integral part of its strategy. As a result of its efforts, the BMW Group has been ranked industry leader in the Dow Jones Sustainability Indexes for the last eight years.
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For further information please contact:
Angela Stangroom Group Communications Manager
Tel: 01344 480283 Email: Angela.Stangroom@bmw.co.uk
Graham Biggs Corporate Communications Director
Tel: 01344 480109 Email: Graham.Biggs@bmw.co.uk
Press office fax: 01344 480306
Media website:
www.press.bmwgroup.co.uk
Customer website: www.bmw.co.uk