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BMW Indonesia Achieves 7 Awards in One Week

- Top Position in J.D. Power Asia Pacific 2004 Indonesia Customer Satifaction Index Study- Indonesian Car of The Year 2004 for the New 5 Series

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Kevin Marcotte
BMW Group

- Top Position in J.D. Power Asia Pacific 2004 Indonesia Customer Satifaction
Index Study
- Indonesian Car of The Year 2004 for the New 5 Series

Jakarta. PT BMW Indonesia announced recently that the company was awarded a
total of seven accolades from J.D. Power Asia Pacific and two local automobile
magazines, MobilMotor and Auto Bild Indonesia, in the first week of September
2004 alone, reflecting the company's outstanding record of performance and
quality.

For the second consecutive year, BMW dealerships rank highest in customer
satisfaction according to the J.D. Power Asia Pacific 2004 Indonesia Customer
Satisfaction Index (CSI) Study. BMW attained the highest tribute with an
overall satisfaction index score of 783 out of a maximum of 1,000 points.

BMW also leads the industry in all seven factors commonly used to determine
customer satisfaction in dealer after-sales service: service quality, problems
encountered, user friendly service, service advice, service response time,
service delivery, and in-service experience.
"BMW's impressive performance is driven by double-digit gains in all seven
factors of the CSI, with the largest gains in service quality and user-friendly
service," confirmed Gerrit Kuyntjes, General Manager at J.D. Power Asia Pacific.

The new BMW 5 Series has also captured the coveted "Indonesian Car of the Year
2004" award by MobilMotor magazine. In addition, the magazine honored the 5
Series as the "Best Exclusive Premium Sedan". Both accolades were presented by
the Chief Editor of MobilMotor to Josef Honsel, President Director of BMW
Indonesia on September 10, 2004 at the 2nd Jakarta Motor Show.

The Auto Bild Indonesia Award 2004 honored BMW with 4 awards in the magazine's
September 2004 issue. The new BMW 5 Series grabbed the award for "Best in
Medium Luxury Sedan", while the BMW X3 won "Best in Big SUV" and the BMW Z4
garnered the "Best Acceleration" award. In addition, the Active Steering
technology in the new 5 Series won "The Most Innovative Technology" nod. The
awards were presented by the Managing Editor of Auto Bild Indonesia to Josef
Honsel, President Director of BMW Indonesia, on September 10, 2004.

"These seven awards, which came in quick succession, represent a significant
milestone for BMW Indonesia, as BMW's leadership in producing exceptional cars
and delivering high quality services has been reaffirmed by the industry and
our customers," remarked Josef Honsel.


BMW in Indonesia
PT BMW Indonesia is a wholly owned subsidiary of Bayerische Motoren Werke (BMW)
AG, the world manufacturer of BMW vehicles based in Munich, Germany. The
establishment of this subsidiary in April 2001 reflects the BMW Group's
confidence in the long-term future of Indonesia and its commitment to
maintaining and extending BMW's leading position in the premium market segment.
PT BMW Indonesia's activities cover the wholesale of BMW cars, spare parts and
accessories, as well as the overall planning of sales, marketing, after-sales,
and related activities in Indonesia. Its dealership network covers 14 dealers
with 18 outlets spread out in various cities in Indonesia. More information
about BMW Indonesia may be found online at www.bmw.co.id

- ends -

For more information, please contact:
Helena Abidin
Director of Corporate Communications
PT BMW Indonesia
Tel: (021) 3000-7700 Fax: (021) 3000-7800
E-mail: maria.h.abidin@bmw.co.id

Feldani Effendy
Media Relations
Tel: (021) 3000-7725 Fax: (021) 3000-7800
E-mail: feldani.effendy@bmw.co.id

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