Woodcliff Lake, NJ – June 6, 2014. . . BMW Motorrad
USA is notifying all owners of the current R 1200 RT, model year 2014,
fitted with the Dynamic ESA option that there is a potential defect in
the rear spring strut. At the present time it cannot be ruled out that
the piston rod of the rear spring strut in connection with the Dynamic
ESA option could potentially fail. For this reason, customers are not
to ride their motorcycle until further notice. This is a precautionary
measure which BMW Motorrad is taking in the interests of customer
safety based on a supplier report. To date, there have been no
injuries related to this issue. Approximately 804 vehicles are
affected by this advisory in the US. A technical campaign is in
preparation to replace the part in question.
Customers who have any questions about this campaign are instructed
to contact their authorized BMW motorcycle dealer.Should they require any additional assistance, they may also
contact BMW Customer Relations and Services at 1-800-525-7417, or via
Email at CustomerService@bmwmotorcycles.com.
BMW Group In America
BMW of North America, LLC has been present in the United States since
1975. Rolls-Royce Motor Cars NA, LLC began distributing vehicles in
2003. The BMW Group in the United States has grown to include
marketing, sales, and financial service organizations for the BMW
brand of motor vehicles, including motorcycles, the MINI brand, and
the Rolls-Royce brand of Motor Cars; DesignworksUSA, a strategic
design consultancy in California; a technology office in Silicon
Valley and various other operations throughout the country. BMW
Manufacturing Co., LLC in South Carolina is part of BMW Group’s global
manufacturing network and is the exclusive manufacturing plant for all
X5 and X3 Sports Activity Vehicles and X6 and X4 Sports Activity
Coupes. The BMW Group sales organization is represented in the U.S.
through networks of 339 BMW passenger car and BMW Sports Activity
Vehicle centers, 139 BMW motorcycle retailers, 120 MINI passenger car
dealers, and 35 Rolls-Royce Motor Car dealers. BMW (US) Holding
Corp., the BMW Group’s sales headquarters for North America, is
located in Woodcliff Lake, New Jersey.
Information about BMW Group products is available to consumers via
the Internet at: www.bmwgroupna.com.
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Journalist note: Information about BMW and its
products in the USA is available to journalists on-line at www.bmwusanews.com.